Straightforward information about what we collect and why.

Who We Are

Sheffield City Opportunities CIC, trading as SCO CIC.

Company number: 16312297

Registered in England and Wales.

Registered office: 68 Carter Knowle Road, Sheffield, England, S7 2DX.

General contact: hello@scocic.uk

What We Collect

• Contact details and any information you choose to send in an email or enquiry.
• Booking details for Industrial Elements, such as name, email, session choice, date, and any notes you add.
• Basic technical data needed to run the site safely, such as standard server or security logs handled by our hosting.
• Temporary browser storage where it is needed for site function, such as remembering that a protected resource has been unlocked during your session.

How We Use It

• To reply to enquiries and send the information you have asked for.
• To manage bookings, payments, project admin and follow-up.
• To keep records linked to delivery, finance, safeguarding or legal obligations where needed.
• To keep the website secure and working properly.

Our Main Reasons For Using It

• Because you have asked us to take steps linked to a booking, enquiry or possible project support.
• Because it is in our legitimate interests to run the CIC, reply to people, and keep the site secure.
• Because we may need to keep some records for accounting, legal or regulatory reasons.

Who We Share It With

We do not sell personal data.

Where needed, we use trusted providers to help us run the website and bookings. That can include Cloudflare for hosting and site delivery, Stripe for checkout when card payments are used, and our email provider when you contact us by email.

If you follow links out to Instagram, TikTok or other third-party platforms, those services handle your data under their own policies.

How Long We Keep It

We keep enquiry and booking information only for as long as we need it for admin, delivery, follow-up, financial records, or legal obligations. We do not keep it for longer than there is a good reason to.

Your Rights

You can ask to access, correct, delete or restrict personal information we hold about you, and you can object to some uses of it. You also have the right to complain to the Information Commissioner's Office if you think something is not being handled properly.

ICO guidance: What privacy information should we provide?

Questions

If you want to ask about this notice or about information we hold, email hello@scocic.uk.

You can also read our cookies page for the website-specific bits.